A little over a year ago we finally upgraded to smart phones. Our current provider had a special deal so we decided to take advantage of it.
It was wonderful… until we moved.
In our new home we get maybe 1 bar of service…. if you hold your head just right. We are in a contract for another year so we’re stuck with poor service. It drives me nuts that I can’t use my phone in my own home. But what makes me even more frustrated is that I can’t do anything about it without spending more money.
DID YOU KNOW?
- A study conducted by U.S. Cellular indicates that 43 percent of individuals are in the ‘seven year itch’ phase with their wireless provider, noting they are comfortable but suspect they are missing out on something better.
- Out of the 1,208 participants polled across four regions of the country, 56 percent of the respondents admitted to being unhappy with their carrier over the past year but only 35 percent of all respondents have ever broken up with their provider.
- In spite of this overall dissatisfaction, respondents are hesitant to call it quits. More than one-third of respondents say they stick with their current provider because they believe all carriers are the same, it is too much trouble to switch carriers, or they don’t want to sign a new contract.
Are you frustrated with your mobile service?
U.S. Cellular believes that people deserve better. A mobile phone is supposed to make life simpler and easier to get things done. Your relationship with your wireless carrier should be the same. US Cellular treats their customers like neighbors, not numbers. That’s why U.S. Cellular introduced the Hello Better campaign, the goal is to encouraging people to say goodbye to dysfunctional wireless relationships and say hello to a better experience. Goodbye neglect, hello respect.
I participated in this sponsored post campaign as a member of One2One Network. All opinions stated are my own.